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Privacy & Cookies Policy

This website (mobile application will also link to this Privacy Policy) (collectively, the “Site”) is owned and operated by LevelUp.

At LevelUp, we are committed to respecting your privacy. This Privacy Policy explains how we collect, use and disclose personal information that we receive when you visit our website. LevelUp Site is not intended for or directed at children under the age of 16 years and we do not knowingly collect information relating to children under this age.

We are not required to appoint a formal data protection officer under data protection laws. However, you can reach out to about any questions or concerns you may have with respect to this Privacy Policy through our contact page.

LevelUp adheres to the following fair information principles when processing your personal information:


LevelUp is not responsible for personal information and data under its control and will designate an individual accountable for our compliance with this Privacy Policy.

Personal information and data will not be shared with any third party until absolutely necessary for legal assistance.

Purpose identification and limitation

Personal information and data must be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. LevelUp will identify the purposes for which personal information is collected at or before the time the information is collected.


Information you give us

You may provide us with information through the Site, registering online for a business contact or other enquiries. The categories of personal information you provide may include:

● first and last name;
● email address;
● phone number;

We do not generally seek to collect sensitive personal information through our Site. Sensitive personal information is information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; health or sex life, sexual orientation; genetic or biometric information. If we do collect sensitive personal information, we will ask for your explicit consent to our proposed use of that information at the time of collection.

Information we collect from you

LevelUp collects, stores and uses information about your visits to the Site and about your computer, tablet, mobile or another device through which you access the Site. This includes the following information:

● technical information, including the Internet protocol (IP) address, browser type, internet service provider, device identifier, your login information, time zone setting, browser plug-in types and versions, operating system and platform, and geographical location.

● information about your visits and use of the Site, including the full Uniform Resource Locators (URL), clickstream to, through and from our Site, pages you viewed and searched for, page response times, length of visits to certain pages, referral source/exit pages, page interaction information (such as scrolling, clicks and mouse-overs), and website navigation and search terms used.


We respect your privacy and, unless otherwise required by law, we will not collect, use or disclose your Personal Information without your prior consent. Your consent may be expressed or implied. You may expressly give your consent in writing, verbally or through any electronic means. In certain circumstances, your consent may be implied by your actions. For example, providing us with personal information to register for a conference is implied consent to use such information to provide you with the associated services.

LevelUp will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you in a timely manner and we will explain the legal basis which allows us to do so or seek your consent for using your personal information for the new purpose.


LevelUp will not sell, rent, lease or otherwise share your personal information other than as outlined in this Privacy Policy or without obtaining your consent beforehand. Unless required by law, or in connection with a business transaction, LevelUp shall not use or disclose or transfer personal information for any purpose other than those described above without first identifying and documenting the new purpose and obtaining your consent, where such consent may not reasonably be implied.

As noted above, LevelUp does not disclose your personal information to third parties. Notwithstanding, your personal information may be transferred to third party suppliers, contractors and agents (“Affiliates”) who are contracted by LevelUp to assist it in providing and developing products and services. Such Affiliates will only use your Personal Information for the purposes identified in this Privacy Policy. In the event your Personal Information is disclosed to a third party pursuant to a business transaction, LevelUp will ensure that it has entered into an agreement under which the collection, use and disclosure of the information is related to those purposes.


LevelUp uses appropriate technical and organizational security measures to protect personal information both online and offline from unauthorized use, loss, alteration or destruction. We use industry-standard physical and procedural security measures to protect information from the point of collection to the point of destruction. This includes but is not limited to encryption, firewalls, access controls, policies and other procedures to protect information from unauthorized access.

Only authorized personnel and third-party service providers are permitted access to personal information, and that access is limited by need. Where data processing is carried out on our behalf by a third party, we take steps to ensure that appropriate security measures are in place to prevent unauthorized disclosure of personal information.

Despite these precautions, however, LevelUp cannot guarantee the security of information transmitted over the Internet or that unauthorized persons will not obtain access to personal information. In the event of a data breach, LevelUp have put in place procedures to deal with any suspected breach.

If you have any questions about security on our site, you can contact us using the “Contact us” form.


The Site may, from time to time, contain links to and from the website of our business partners, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and LevelUp does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to this Site.


If you have any questions or complaints regarding our Privacy Policy or practices, you can contact us using the “Contact us” form.


LevelUp reserves the right to modify and amend this privacy policy from time to time in its sole discretion without prior notice. Any such amendment(s) will be posted on our Site and will be effective as of the date of posting.