Business
13 Things You Should Never Say At Work
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Darlene Price, author of Well Said! Presentations and Conversations That Get Results, concurs. “Words matter,” she says. “They are a key component of persuasive communication. Regardless of the audience, topic, or industry, or whether the setting is a stand-up presentation, sit-down conversation, telephone discussion, or an online meeting, a leader uses language to influence someone’s mind in order to achieve a certain result. That’s one reason they’re seen as leaders; their words compel people to follow.”
Therefore, if you want to be perceived as a leader in the workplace, a great place to start is by deliberately choosing to speak words and phrases that are empowering to yourself and others; to use language that captivates, motivates, and inspires; and to communicate a vocal image that conveys clarity, confidence, and credibility, she adds.
13 Things You Should Never Say At Work
Jacquelyn Smith
Forbes Staff
Business
